Last updated: November 25, 2024
At LEAD Childcare we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth), the Information Privacy Act 2009 (QLD), and other relevant laws. By submitting your information to us, you consent to the practices described in the policy.
Information We Collect
We collect personal information from you when you interact with our website, book tours, enquire about our services and engage in any other activity related to our lead generation efforts. The types of personal information we may collect include:
– Contact Information: Name, email address, and phone number
– Other Information: Any other personal details you provide through forms, surveys, or direct communications.
How We Collect Information
We collect personal information in the following ways:
– Directly from you: When you voluntarily submit information through forms on our website or contact us directly.
– Automatically: Through cookies, web analytics, and tracking technologies that help us understand your interactions.
How We Use Your Information
We use your personal information for the following purposes:
– To provide you with the information, products, or services you request.
– To improve our website, marketing efforts, and customer service.
– To communicate with you about our offerings, special promotions, or other updates that may interest you.
– To comply with legal obligations and protect our legal rights.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal information:
– Service Providers: Third-party service providers who assist in the operation of our website or services, such as IT support, payment processors, or email marketing platforms. These providers are required to protect your data and use it only for the purposes we specify.
– Legal and Regulatory Authorities: Where required by law or regulation, we may disclose your personal information to comply with legal obligations or requests from government agencies.
Data Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we will take reasonable steps to securely delete or anonymise your personal data.
Your Rights and Choices
Under Queensland law and the Privacy Act, you have certain rights in relation to your personal information, including:
– Access: You can request access to the personal information we hold about you.
– Correction: You can request corrections to any inaccuracies in your personal information.
– Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
-Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in any email you receive or by contacting us directly.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website, track activity, and gather analytics. You can control the use of cookies through your browser settings.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and updated the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at [email protected]